I KNOW it doesn't take that long to get a permit from the city to dig. Review #1320227 is a subjective opinion of poster. I had someone staying in my house but came out regularly. I moved from my home at 4247 W Melrose, Chicago in 1998. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. Peoples Gas has some of the worst customer service agents I’ve ever encountered.
Doing nothing!!!!! I think Chicago should work on getting an alternative energy source . Hi. Review #2061814 is a subjective opinion of poster. Am highly disappointed in the technician sent to turn on my gas. But my actual usage was only &$20 per month. I'm done. When i called on today 3/13 the notes said i would call back and the appointment for shut off would now have to be for 3/26. This company is not yet accredited. I am a single person and used it just for a shower and use a stove once every few days. It's so much more to this story. I spoke to an agent, not the automate system, and told her that I could pay the entire bill on Friday, 11/13; she stated that it was not acceptable and that I needed to pay $73.00 plust $3.95 service fee immediately, which I did by Visa. Rip offs dishonest unethical business. Can't keep warm sitting around a phone posting drivel and cute little Instagram photos. Peoples Gas was first mentioned on PissedConsumer on Oct 20, 2012 and since then this brand received 38 reviews. I need a listing of locations where I can verify my identification in order to get my gas turned on. Temperatures are going to drop significantly tomorrow. 2/3 of the grass in front of my house was ruined. This company is an absolute joke and a waste of time. If you have an emergency, call our emergency hotline at 1-800-400-4271. I scheduled an appointment online for 5/6 for them to come between 8am-4pm. Instead, leave the house or building right away. Review #1373072 is a subjective opinion of poster. Only to learn that since my gas was shut … See reviews below to learn more or submit your own review. He contacted his supervisors and advised them... To pay the bill it took time to get from person to person.
It is cold and I’m living off space heaters, I asked if I could make an arrangement as I wait for CEDA.
Then having replaced my stove, not able to use it for 2 months, my bill was 180.
Our personnel are ready to assist you 24/7. Review #2013249 is a subjective opinion of poster. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Review #1607439 is a subjective opinion of poster. Their rep says they've been billing me for less than I'm actually using which triggers yet another question mark. And good luck with talking to a supervisor. PG answered my questions about a package that was delivered to my home... Getting divorced and I moved i no longer want or need my name on acct. No empathy. Had I of known they did this of course I would have payed. Unsubscribe easily. He turned off the gas that lead to our home. I have two email confirmations as well as talked to 4 reps confirming my appointment for 5/6 from 8-4pm. I asked to speak to a supervisor and she advised me that none was available and that I would be placed on a call back list and could perhaps receive a call within 24 to 48 hours. I’m just saddened at their lack of respect for low income residents. © 2004-2020 ComplaintsBoard.com.
So I called the company to inquire about charges such as additional deposit and charges such as customer charge 15.00 , PGA 11.00 and so on. I don't mind paying the bill if it's accurate. Peoples Gas ranks 68 of 753 in Utility category. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. This is unacceptable. Enjoy reading our tips and recommendations.
Rights Reserved, You Are About to Contact PissedConsumer.com. Recent recommendations regarding this business are as follows: "have service cut off a week before you move so you won't be billed while you dont live there". My bill and security deposit were paid in a timely fashion, as requested, and because of a careless, negligent employee, I am without gas service for a week and am forced to forfeit my previously paid security deposit. I was very concerned about this. I have my service shut off in the past. I called tonorder a gas meter for new service at a new location. They shut off my gas no warning and continued to say that they did provide notice. To date they've been completely confusing and only feeding me a ton of verbal explanations that tree branch in every which way except the truth of the matter. Keep in mind it's dangerously cold temperatures. I wantwd to know if i can get on the budget billing program before i except my new apartment. Its location on this page may change next time you visit. Review #2190240 is a subjective opinion of poster. I assure you that on 11/5 I spoke with an agent, how else would I know of the arrangements to pay $55.00 per month. Pissed Consumer © 2020 All There is not enough information available to create the chart. Thank you, you have successfully subscribed to our newsletter! User's recommendation: have service cut off a week before you move so you won't be billed while you dont live there. Natural Gas Companies in Chicago, IL. The degrees outside was 34 degrees and temps dropped to 21 degrees last night.
My neighbors were quoted “less than a week” for the problem to be fixed. Review #1645059 is a subjective opinion of poster. Review #1261241 is a subjective opinion of poster. I was told they didn't care about how dangerously cold my house was for me and my child and had to wait 3 days as the temperature drops.
They later transferred it to my account (I am ok with that) and then placed a "Collection" on my credit. After listening to her for a few minutes I apologized I need to go to a meeting. Review #1564206 is a subjective opinion of poster. Please never call this company, they are not your friends. Now I've paid the bill and I have been told it'll be 2-3 weeks before I get my gas on!!! We value your privacy. It’s been 3 hours and a truck is in front of my apartment and the driver is with the motor on! Most commonly, consumers tend to contact Peoples Gas to ask questions about: Payments and Charges, Staff, Account. I called at 8:09am to confirm that they were coming and to get a better estimate of when they were coming.
Only to learn that since my gas was shut off they closed my account so I had to reapply but they will put it on hold because of my previous balance on my old account. I will never ever use them again! He informed us immediately and took charge. I came home from work yesterday, Monday 11/8 and found that my gas service had been shut off. Review #1869914 is a subjective opinion of poster. Peoples Gas has some of the worst customer service agents I’ve ever encountered.
I questioned them and wrote a complaint since they couldn't actually tell me anything that makes actual sense. ConsumerAffairs is not a government agency. They agreed I could make a payment arrangement but my service won’t be restored until the bill paid in full. Blog article. Peoples Gas ranks 73 of 755 in Utility category. We had been contacting peoples gas since oct. 15, 2013., until now they did not start our gas yet. Your automative services did not provide this information, My gas is off from the streets and need to be turn back on as soon as possible tech was unable to turn on when she came on 7-31-18.
I am currently in a bankruptcy and ComEd system generated a bill and disconnected gas services at my house. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. How do I know I can trust these reviews about Peoples Gas? What is your customer experience with Peoples Gas? When I called the automated service to pay was I was given a different amount than what was on the shut off notice. They also would not let me talk to a supervisor outside the script reading robot. They set false expectations in expediting Service along with given the runarounds. Chela also stated that I needed to pay the full amount of the bill and an additional $3.95 which totaled $203.64 in order to restore service, which I did by Visa.
If you wish that your prior post be removed, submit a notarized letter. That fact that people can still smell gas every now and then WHILE OUTSIDE is terrifying. For more information about PissedConsumer check out our
When it was about to finalize I was asked to do payment in 2 installments and they charged me twice for the service! What happened? So I did. I had to give the same information again ad again. This is the second time within the last month that the gas company ha turned by service off and stated that I had had used the automated system and have to wait a week before the service can be restored. They are here just to take your money. If that just sounded like a bit much it is because IT IS. Unknown to me one of the tenants did not get gas in there name and Peoples Gas opened in my name. I have called 7 times since May 1 to get my gas turned on. Besides all the noise and dirt from the construction I now have a cracked foundation from the buses and trucks running over the uneven pavement causing my house to shake and things rattle in my kitchen. Since then ALL the grass on the side of my house is gravel. This company makes up amounts for you to pay. I asked what is going to happen when they don't show up for this appointment again and was told I would just have to reschedule again. Do not turn on or off any electrical switches, …
60 which was my initial deposit, 80 or 100 whatever? I move and need start service at new address. I spoke to an agent, not the automate system, and told her that I could pay the entire bill on Friday, 11/13; she stated that it was not acceptable and that I needed to pay $73.00 plust $3.95 service fee immediately, which I did by Visa.
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